IT Service Technician Onsite Support | IT Servicetechniker (m/w/d) Onsite Support

puro Personaldienstleistung GmbH

Nürnberg, Mittelfranken, Bayern, Deutschland
Published Apr 2, 2026
Full-time
Permanent

Job Summary

As an IT Service Technician for Onsite Support in Munich, you will serve as a vital point of contact for technical issues within a growing IT consulting firm. Your daily responsibilities will include handling hardware support for Windows and MacOS devices, managing user accounts and password resets via Active Directory, and documenting all activities within a ticketing system. You will receive incident reports in person, via telephone, or email, performing troubleshooting and error analysis to ensure seamless business operations. This role is particularly attractive due to its permanent contract potential, offering 30 days of vacation, modern office equipment, and extensive benefits like bike leasing and public transport subsidies. It is an ideal position for a detail-oriented professional who enjoys direct user interaction and hands-on hardware maintenance in a contemporary work environment.

Required Skills

Education

Completed vocational training in the IT field or a comparable professional qualification.

Experience

  • Professional experience in IT support or a related technical field
  • Experience working with Microsoft operating systems and hardware peripherals
  • Practical knowledge of Active Directory and user account administration
  • Experience in technical documentation and ticket processing

Languages

German (Fluent)

Additional

  • The position is based in Munich. It is initially a temporary staffing placement with a clear option for permanent takeover by the client company.