On-Site IT Support Technician | IT Servicetechniker Vor Ort Support (m/w/d)

puro Personaldienstleistung GmbH

Hamburg, Hamburg, Deutschland
Published Apr 2, 2026
Full-time
Permanent

Job Summary

As an On-Site IT Support Technician in Hamburg, you will be responsible for the direct maintenance and operation of client systems and applications for prominent industrial companies. Your daily tasks involve recording and processing customer inquiries, documenting all technical activities, and providing operational 2nd level support. You will handle a variety of hardware and software issues, including iOS mobile devices, network infrastructure, and telecommunications components. This role is ideal for a service-oriented professional who enjoys hands-on problem-solving in a dynamic environment. The position offers an attractive workplace with flat hierarchies, diverse training opportunities, and the chance to contribute personal initiative. Initially starting through temporary employment, there is a clear option for permanent takeover by the client company, making this a stable yet growth-oriented career move.

Required Skills

Education

Completed vocational training in IT (e.g., IT Specialist for System Integration, IT Systems Electronics Technician, Information Electronics Technician, or a similar qualification).

Experience

  • Professional experience in user support and technical customer service
  • Experience in operating client systems and applications directly at customer sites
  • Practical experience in handling network infrastructure and telecommunications components
  • Experience with iOS mobile device management and troubleshooting

Languages

German (Fluent)

Additional

  • Valid Class B driver's license is required for on-site customer visits.