IT Field Service Technician | IT Fieldservicetechniker (m/w/d)

puro Personaldienstleistung GmbH

Berlin, Berlin, Deutschland
Published Apr 1, 2026
Full-time
Permanent

Job Summary

As an IT Field Service Technician in Berlin, you will serve as a vital on-site technical resource for a nationwide service provider specializing in redundant network environments. Your daily activities will involve professional customer consultation, the installation of hardware such as PCs and notebooks, and performing comprehensive troubleshooting for both hardware and software. You will be responsible for data recovery, handling warranty claims, and supporting large-scale system rollouts. A unique aspect of this role is the focus on 2nd level support for printing and client systems directly at the customer's location. This position offers a secure, long-term perspective with flat hierarchies, flexible working hours, and the benefit of a company car available for private use. It is initially offered through temporary employment with a clear option for permanent takeover.

Required Skills

Education

Completed vocational training in the IT field (e.g., IT Specialist for System Integration, IT Systems Electronics Technician, IT Service Technician) or equivalent practical experience.

Experience

  • Professional experience in the commissioning of hardware components
  • Practical experience in 2nd level support, specifically in resolving hardware and software malfunctions
  • Experience in customer consultation and professional on-site service
  • Practical experience in data recovery and warranty processing

Languages

German (Fluent)

Additional

  • Valid Class B driver's license is mandatory. Position is based in Berlin and includes a company car for private use.