IT Service Technician | Servicetechniker und IT-Liebhaber (m/w/d)
BWI GmbH
Job Summary
As an IT Service Technician for a primary digitalization partner of the German Armed Forces, you will play a critical role in maintaining one of Germany's largest and most complex IT infrastructures. Operating out of the Munich (North) service center, your daily responsibilities will involve providing direct on-site support to users, including troubleshooting, hardware installation, and system upgrades. You will handle IMACD (Install, Move, Add, Change, Dispose) tasks across IT and telecommunications environments, ensuring that network and server systems are fully operational. This role is ideal for technical professionals who enjoy hands-on problem solving and direct user interaction. The position offers a unique opportunity to contribute to national security through digital excellence, supported by a stable, permanent contract, comprehensive internal training programs, and a competitive benefits package including a digital voucher card and company pension.
Required Skills
Education
Completed vocational training as an IT System Electronics Technician, IT Specialist for System Integration, or a comparable technical qualification.
Experience
- 3 years of professional experience in IT/TK service and troubleshooting
- Professional experience in on-site user support and hardware commissioning
- Experience with IMACD processes and technical project execution
- Experience in network and server environment setup
Languages
Additional
- Valid Class B driver's license required. Willingness to participate in cyclical on-call standby shifts. Position is based in Munich (North).
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