On-Site IT Support Technician | IT Servicetechniker Vor Ort Support (m/w/d)

puro Personaldienstleistung GmbH

Rüdersdorf bei Berlin, Brandenburg, Deutschland
Published Mar 31, 2026
Full-time
Permanent

Job Summary

As an On-Site IT Support Technician, you will be responsible for ensuring the smooth operation of client systems and applications directly at customer locations in Rüdersdorf near Berlin. Your daily responsibilities include providing 2nd level support, assisting users with iOS devices, managing network environments, and maintaining telecommunications components. You will handle incoming customer inquiries, document all technical activities in the system, and support the full IT product lifecycle. This role is ideal for a service-oriented professional with a strong background in Windows 10 and Office 365 environments. The position offers a secure workplace with flat hierarchies, flexible working hours, and professional development opportunities. It is initially offered through personnel leasing with a clear option for permanent takeover by the client company, a leading nationwide technology service provider.

Required Skills

Education

Completed vocational training as an IT Specialist for System Integration, IT Customer Support, IT Systems Electronics Technician, IT Systems Management Assistant, or a comparable qualification/practical experience in the IT field.

Experience

  • Initial practical experience in user support and technical customer service
  • Professional experience in operating and maintaining client systems and applications
  • Practical experience with Windows 10 and Office 365 environments
  • Experience in handling 2nd level support tickets and customer inquiry documentation

Languages

German (Fluent)

Additional

  • Valid Class B driver's license required. Position is based in Rüdersdorf near Berlin. Applicants must be eligible for personnel leasing with an option for permanent hire.