IT Service Technician | IT Servicetechniker (m/w/d)

puro Personaldienstleistung GmbH

Ingolstadt, Donau, Bayern, Deutschland
Published Mar 29, 2026
Full-time
Permanent

Job Summary

As an IT Service Technician in Mannheim, you will join a supportive team within the automotive industry. Your daily responsibilities involve the end-to-end management of client hardware, including the assembly, disassembly, initial setup, and configuration of devices. You will act as a primary point of contact at the Service Point, providing personal support to users and documenting all incidents within a professional ticketing system. A significant portion of the role focuses on the technical repair of desktops, notebooks, and tablets specifically within their warranty periods. This position is ideal for a hands-on professional with a strong background in Windows environments who enjoys direct user interaction. The role offers excellent long-term stability through a permanent contract option, 30 days of annual leave, and comprehensive benefits including health programs and professional development opportunities.

Required Skills

Education

Successfully completed vocational training in the IT field or a comparable professional qualification.

Experience

  • Professional experience in IT support and client hardware maintenance
  • Experience in supporting current Windows operating systems and Office products
  • Experience in the repair and servicing of mobile and desktop hardware within warranty frameworks
  • Experience in user support and technical documentation via ticketing systems

Languages

German (Fluent)

Additional

  • Valid Class B driver's license required. Position is located in Mannheim with a requirement for on-site presence at the Service Point.