IT Service Technician | IT Servicetechniker (m/w/d)

puro Personaldienstleistung GmbH

Kassel, Hessen, Hessen, Deutschland
Published Mar 29, 2026
Full-time
Permanent

Job Summary

As an IT Service Technician in Kassel, you will be the primary point of contact for onsite support, focusing on Windows-based end-user devices in a professional office environment. Your day-to-day responsibilities involve analyzing and resolving technical malfunctions, managing IT documentation within a ticketing system, and performing physical hardware setups, including relocating workstations and maintaining printers. You will also provide user training for software and hardware applications. This role is ideal for technical professionals who enjoy hands-on field service and direct user interaction. The position is offered through a personnel service provider with a strong potential for permanent takeover by the client company. It features regular, predictable working hours and the opportunity to work within an internationally oriented environment, making it a stable and attractive career move for those with a background in IT systems integration or customer support.

Required Skills

Education

Completed vocational training in the IT sector (e.g., IT Specialist for Systems Integration, IT Systems Electronics Technician, IT Systems Management Assistant, or Information Electronics Technician).

Experience

  • Professional experience in handling ticketing systems and asset management
  • Practical experience in setting up and personalizing clients and manual software installation
  • Technical experience in onsite service or field service environments
  • Experience in telephony and mobile device management

Languages

Not specified

Additional

  • The position is initially via temporary employment (Arbeitnehmerüberlassung) with a clear option for permanent takeover. Location is Kassel, Hessen.