IT Application Support Specialist - Clinical Systems | IT-Anwendungsbetreuer Klinische Systeme (m/w/d)
FERCHAU Contract GmbH Zentrale
Job Summary
As an IT Application Support Specialist for Clinical Systems, you will be responsible for the operation and maintenance of hospital information systems (HIS) and related applications. Your day-to-day activities will involve performing error analyses, managing patches, and overseeing system releases to ensure high availability. You will provide critical 2nd and 3rd-level support to users, proactively monitor data flows, and manage HL7 interfaces via Cloverleaf. A significant part of the role includes administering digital archive systems and the telematics infrastructure, including connectors and certificates. This position is ideal for professionals who enjoy bridging the gap between medical departments and IT, ensuring data protection compliance while optimizing clinical workflows. The role offers a high degree of flexibility with mobile work options and professional development opportunities within a collaborative team environment.
Required Skills
Education
Degree in (Business) Informatics or vocational training as an IT Specialist for System Integration (Fachinformatiker Systemintegration).
Experience
- Professional experience in the support and maintenance of Hospital Information Systems (HIS).
- Practical experience with NEXUS software is highly preferred.
- Demonstrated experience in managing clinical interface standards such as HL7 and FHIR.
- Experience in technical documentation and system analysis.
- Proven background in coordinating between medical departments, IT teams, and external service providers.
Languages
Additional
- Willingness to participate in on-call or release-related support; strict adherence to healthcare data privacy and compliance regulations is required.
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