Process Automation Specialist - Input Management, OCR & AI Technologies | Prozessautomatisierungsspezialist (w∣m∣d) - Schwerpunkt Inputmanagement, OCR & KI-Technologien

ADAC Versicherung AG

München, Bayern, Deutschland
Published Mar 30, 2026
Full-time
No information

Job Summary

As a Process Automation Specialist at ADAC, you will be instrumental in expanding the organization's intelligent document and input management landscape. Your day-to-day responsibilities involve overseeing the entire processing chain—from initial data capture and OCR classification to the integration of advanced AI and Large Language Models (LLMs) for automated 'dark processing.' You will ensure the stability of existing automation solutions through configuration, monitoring, and incident management while continuously training AI models to improve document recognition and extraction accuracy. This role is highly collaborative, requiring you to work cross-functionally with business analysts and departments to implement low-code/no-code solutions and refine the broader automation strategy. What makes this position unique is the opportunity to work within a hybrid architecture that blends rule-based logic with cutting-edge machine learning, all while contributing to a household-name organization that values flexible, hybrid work models and professional growth.

Required Skills

Education

University degree in Business Administration, Business Informatics, Computer Science, or a related field.

Experience

  • Professional experience in the operation and development of input management and OCR solutions
  • Extensive experience in AI/ML-supported document processing and familiarity with AI services
  • Proven experience in connecting and integrating AI services via APIs
  • Practical experience in process management, analysis, and automation potential identification
  • Experience with BPMN 2.0, DMN modeling, and FEEL is preferred
  • Experience in the insurance industry is a plus

Languages

Not specified

Additional

  • The role requires a structured and proactive working style with a high degree of initiative. Candidates must be able to work in a hybrid environment and possess strong analytical thinking skills for complex system architectures.