Application Support Engineer - PCB Data Management | Application Support Engineer - (PCB/Data Management) - f/m/d
Siemens AG
Job Summary
As an Application Support Engineer at Siemens EDA, you will join a global leader in Electronic Design Automation to support the Xpedition Enterprise tool suite, focusing specifically on EDM Server and data management. Your day-to-day responsibilities involve proactively assisting customers via phone, email, and on-site visits to resolve complex technical issues and ensure they meet critical project deadlines. You will act as a vital bridge between customers and the engineering team, providing feedback to improve product quality and creating technical content for the global support portal. This role is highly collaborative, requiring you to work closely with account teams to drive product adoption and customer success. The position is particularly attractive due to Siemens' flexible hybrid work model, the opportunity to work with cutting-edge EDA technology, and the chance to be part of a diverse, world-class technical support organization.
Required Skills
Education
Not specified
Experience
- Professional experience in system administration and networking technology
- Professional experience in low-level application troubleshooting and performance monitoring
- Experience with scripting languages such as Linux shell, Windows batch, or PowerShell
- Experience managing Oracle or PostgreSQL based data systems
- Experience with administration of PCB design tools like Xpedition, Cadence Allegro, or Altium is preferred
- Experience in ECAD Library development and design data management
Languages
Additional
- This is a hybrid position allowing for a mix of home and office work. Occasional on-site customer visits may be required.
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