IT Team Coordinator | IT Teamkoordinator (m/w/d)

Job Summary

As an IT Team Coordinator in Gerstungen, you will be responsible for ensuring the smooth operation of local IT services, including workplace environments, infrastructure, and shop-floor systems. Your day-to-day activities involve managing incidents and service requests according to ITIL standards, overseeing system maintenance, backups, and monitoring, and driving the implementation of ITSM processes. You will lead a small team, managing their schedules and professional development while also coordinating external service providers to meet SLA and KPI requirements. This role is ideal for a professional with a mix of technical infrastructure knowledge and early leadership experience who enjoys managing projects and optimizing cost structures. The position is particularly attractive due to its blend of operational management and strategic project work, supported by a comprehensive benefits package including flexible working hours, home office options, and extensive professional development opportunities such as language courses and intercultural training.