Cross-Media Systems Technician (IT & Media Support) | CROSSMEDIALE*R SYSTEMTECHNIKER*IN (M/W/D) FÜR DEN BEREICH MIT-SUPPORT

Job Summary

As a Cross-Media Systems Technician within the Media Systems & IT department, you will be the primary point of contact for first-level support across audio, video, and IT domains. Operating in a fast-paced broadcasting environment, your day-to-day involves providing on-site technical support for production and office environments, managing emergency measures during technical failures, and staffing the critical incident hotline. You will act as a bridge between users and technical teams, documenting issues in ticket systems and maintaining technical databases. This role is ideal for professionals who thrive in live media production settings and enjoy solving complex technical problems under pressure. The position is particularly attractive due to its permanent contract status, comprehensive public service benefits including a 31-day holiday allowance, company pension, and the opportunity to work for a major public broadcaster (rbb/ARD) in the Berlin-Brandenburg region.