IT Help Desk Support Specialist | "Mein Sport? IT Support!", Supporter (m/w/d) im Help Desk

Job Summary

As an IT Help Desk Support Specialist in the Nuremberg region, you will be the first point of contact for technical assistance, providing consultation and maintenance for IT systems via telephone, written correspondence, and remote access. Your daily responsibilities include the intake, classification, and processing of technical issues through a dedicated ticketing system. Beyond standard support, you will play an active role in technical projects such as system migrations and hardware/software rollouts. This position is ideal for a service-oriented professional with a strong foundation in Windows environments who enjoys systematic problem-solving. The role offers a compelling blend of stability and flexibility, featuring an unlimited contract, hybrid work options (home office), and a strong focus on professional development within a global engineering consultancy network. You will benefit from a collaborative team environment that values diversity and work-life balance.