IT Systems Administrator (2nd Level Support) | Administrator (m/w/d) 2nd Level

Job Summary

As an IT Systems Administrator in 2nd Level Support, you will play a critical role in maintaining and optimizing the IT infrastructure for a client in the Roth district. Your daily responsibilities will include analyzing and resolving incidents and service requests that escalate beyond the first level. You will be responsible for the administration, maintenance, and optimization of Windows servers, as well as managing Microsoft environments including Exchange, Active Directory, and Microsoft 365. Beyond routine maintenance, you will perform system updates, security patches, and maintain technical documentation. This role is highly collaborative, requiring coordination with 1st and 3rd level support teams and external service providers. It is an attractive opportunity for professionals seeking a hybrid work environment with a global engineering consultancy, offering a balance of technical project work like migrations and rollouts with stable, long-term operational tasks.