Head of IT Operations | IT Leiter RUN (m/w/d)

Job Summary

As the Head of IT Operations, you will lead the 'RUN' division, overseeing critical areas including Workplace & IT Support, Business Apps, and Data/AI Hub integration. You will be responsible for ensuring the stable, secure, and efficient operation of IT infrastructure across all company locations and subsidiaries. Your daily activities will involve managing service quality, monitoring SLAs, handling escalations, and driving continuous improvement in day-to-day operations. You will manage budgets and resources while leading and developing your teams to foster a service-oriented culture. This role is highly collaborative, requiring close coordination with the 'BUILD' department to ensure smooth transitions of new solutions into the live environment. This position is ideal for a leader who thrives on operational stability and professionalizing IT service management within a leading European media company.