IT Service Desk Technician | Service Desk Mitarbeiter (m/w/d) - Referenznummer: 120326-1-LAM

Job Summary

As an IT Service Desk Technician in Lampoldshausen, you will serve as the primary point of contact for technical issues, managing the full lifecycle of IT tickets from initial acceptance and logging to first-level resolution. Your day-to-day activities will involve a mix of remote support and hands-on onsite tasks, including the installation and removal of hardware components, coordinating equipment moves, and maintaining asset data. You will prioritize and document incidents within a ticketing system, escalating complex issues to specialized departments when necessary. This role is particularly attractive because it offers a path for career growth within a well-established IT service provider, providing exposure to enterprise environments, competitive above-tariff salaries, and clear opportunities for permanent placement with the client. The position is open to both experienced IT professionals and motivated career changers looking to build their technical expertise in a professional setting.