Business Information Systems Specialist - Process Automation | Wirtschaftsinformatiker*in (m/w/d) Prozessautomatisierung

ITS Informationstechnik Service GmbH

Dortmund, Nordrhein-Westfalen, Deutschland
Published Mar 25, 2026
Full-time
Permanent

Job Summary

As a Business Information Systems Specialist at ITS Group, you will be a key driver in the digital transformation of internal workflows at the Dortmund headquarters. Your day-to-day responsibilities involve analyzing and optimizing business processes, translating requirements from various departments into technical solutions, and implementing automations using tools like n8n, Power Automate, or custom scripts. You will work closely with the Commercial Director and technical teams to manage incident, change, and request handling, primarily utilizing Jira. This role is ideal for a professional who enjoys working at the intersection of business and IT, managing SQL databases, and handling data formats like XML and JSON. The position offers a unique blend of autonomy and teamwork within a growing company of over 700 employees, featuring a culture that prioritizes work-life balance through flexible hours (32-40 hours per week) and mobile work options.

Required Skills

Education

Degree in Business Informatics (Wirtschaftsinformatik) or a related field; or equivalent professional qualification.

Experience

  • Professional experience in business process analysis and technical optimization
  • Practical experience in automating administrative tasks using scripting languages
  • Experience in managing incident, change, and request handling processes
  • Initial experience in object-oriented programming (e.g., C# or Java)
  • Demonstrated experience working with SQL databases and structured data formats

Languages

Not specified

Additional

  • The role is located at the headquarters in Dortmund (Phoenixsee). Available as full-time or part-time (minimum 32 hours per week). Requires high reliability for handling confidential information.