Business Information Systems Specialist - Process Automation | Wirtschaftsinformatiker*in (m/w/d) Prozessautomatisierung

ITS Informationstechnik Service GmbH

Dortmund, Nordrhein-Westfalen, Deutschland
Published Apr 9, 2026
Full-time
Permanent

Job Summary

As a Business Information Systems Specialist at ITS Gruppe, you will play a pivotal role in driving digital transformation at the company's Dortmund headquarters. Your daily responsibilities will involve analyzing and optimizing business processes, utilizing tools like n8n and Power Automate to automate repetitive tasks. You will act as a bridge between technical teams and commercial management, translating departmental requirements into technical solutions while managing incidents and changes via Jira. The role requires a blend of technical scripting and business administration knowledge to improve efficiency across a growing international organization. This position is particularly attractive due to its high level of flexibility, offering both full-time and part-time options (from 32 hours), mobile work opportunities, and a culture that emphasizes personal development and work-life balance within a stable, future-oriented industry.

Required Skills

Education

Degree in Business Informatics (Wirtschaftsinformatik) or a related field, or equivalent professional qualification.

Experience

  • Professional experience in business process analysis and optimization
  • Experience in automating administrative tasks using scripting languages
  • Proven experience with incident, change, and request management processes
  • Practical experience working with SQL databases and structured data formats
  • Initial experience in object-oriented programming (e.g., C# or Java)
  • Experience in technical requirements engineering and stakeholder communication

Languages

Not specified

Additional

  • The role is based at the Dortmund Phoenixsee headquarters. Flexible working hours and mobile work are available. Applicants must demonstrate high reliability and sensitivity when handling confidential information.