IT Service Technician Onsite Support | IT-Servicetechniker Onsite Support (m/w/d) in Cuxhaven
Weiss IT Solutions GmbH
Job Summary
As an IT Service Technician for Onsite Support in Cuxhaven, you will serve as a vital member of the team focusing on second-level support for client systems and peripheral devices. Your daily responsibilities include performing hardware replacements, troubleshooting both hardware and software issues, and installing new notebooks and PCs. You will be responsible for documenting all activities within a ticketing system while providing professional consultation and support to customers. This role is ideal for those who enjoy hands-on technical problem-solving in a client-facing environment. The position offers an attractive package including a company mobile phone for private use, employer-subsidized pension plans, and access to a health promotion portal. With flat hierarchies and a family-like corporate culture, this role provides a stable environment with internal opportunities for professional advancement and career development within a company that has over 30 years of industry experience.
Required Skills
Education
Completed vocational training in the IT field (e.g., IT Specialist for Systems Integration or a comparable qualification).
Experience
- Professional experience in second-level IT support
- Experience in troubleshooting hardware and software issues
- Practical experience in installing and configuring notebooks and PCs
- Experience in customer service and technical consulting
Languages
Additional
- A valid passenger car driver's license (Class B) is required for onsite service activities.
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