IT Service Technician - Onsite Support | IT-Servicetechniker Onsite Support (m/w/d) in Cuxhaven

Job Summary

As an IT Service Technician specializing in Onsite Support, you will play a critical role in providing 2nd-level technical assistance in Cuxhaven. Your daily responsibilities include managing client systems and end-user devices, performing hardware replacements, and troubleshooting complex hardware and software issues. You will be responsible for the installation and configuration of notebooks and PCs, while ensuring all activities are accurately documented within the company's ticketing system. Beyond technical resolution, you will act as a primary point of contact for customer support and consultation. This role is ideal for a detail-oriented IT professional who enjoys hands-on technical work and direct interaction with users. You will join an established company with over 30 years of experience, benefiting from a supportive team environment, flat hierarchies, and clear pathways for professional development and career advancement.