IT Service Center Administrator | Administrator*in im IT-Service-Center (m/w/d)
Duale Hochschule Baden-Württemberg
Job Summary
This role involves the comprehensive management and evolution of the IT infrastructure at the Baden-Wuerttemberg Cooperative State University (DHBW) in Heidenheim. As an IT Service Center Administrator, you will be responsible for the day-to-day administration of cloud applications (Microsoft 365), network systems (Cisco/Fortinet), and server environments (VMware/Veeam). Beyond technical maintenance, you will lead IT projects, support procurement processes, and provide training and supervision for trainees. The position is ideal for a proactive professional who enjoys a solution-oriented working style and wants to contribute to a modern educational environment. Unique benefits include a family-friendly atmosphere with flexible working hours, mobile work options after the onboarding phase, and a comprehensive package including job-bike leasing and public transport subsidies. This is a fixed-term position for two years starting in September 2026, offering a collaborative team environment at one of Germany's most innovative dual-study universities.
Required Skills
Education
University degree in Computer Science or a comparable field of study, or an equivalent professional qualification.
Experience
- Several years of relevant professional experience in IT administration preferred
- Practical experience in managing network environments, specifically with Cisco hardware
- Professional experience in Microsoft 365 administration and cloud environments
- Experience in project management and technical project leadership
- Experience in training, instruction, or supervision of junior staff/trainees
Languages
Additional
- The position is initially limited to a 2-year fixed-term contract. Location is Heidenheim, Germany. Full-time (39.5 hours) or part-time options available. Start date is September 2026.
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