IT Support Specialist | IT-Support-Mitarbeiter (m/w/d)

Job Summary

As an IT Support Specialist at FERCHAU Rosenheim, you will serve as the primary point of contact for customers, providing professional and solution-oriented technical assistance. Your daily responsibilities include analyzing technical inquiries regarding software installations, updates, and error messages, while guiding users through structured troubleshooting processes. You will be responsible for documenting all activities in a ticket system, maintaining internal knowledge bases, and collaborating closely with specialized departments to ensure efficient problem resolution. This role is ideal for a professional who values stability and long-term commitment over rapid career jumping. The position offers an attractive package including permanent employment, flexible working hours with mobile work options, and a structured onboarding process within a supportive team environment that values knowledge sharing and continuous personal development.