2nd Level Support Technician | 2nd Level Support Techniker (m/w/d)
puro Personaldienstleistung GmbH
Job Summary
This role involves providing advanced technical support for a leading IT consulting and service company in Papenburg. As a 2nd Level Support Technician, you will be responsible for the day-to-day resolution of complex IT issues, performing hardware repairs, and managing the installation and configuration of IT systems. You will play a critical role in maintaining Windows operating systems and resolving incidents through a centralized ticketing system while ensuring all technical documentation is accurately maintained. The position is ideal for professionals with a strong background in system integration who enjoy hands-on troubleshooting and technical maintenance. This opportunity is particularly attractive due to its long-term career perspectives, intensive onboarding process, and the potential for permanent takeover following an initial temporary placement. It offers a competitive salary of up to €45,600 and significant opportunities for professional development and further training within a company that supports medium-sized businesses through digital transformation and cybersecurity.
Required Skills
Education
Completed vocational training as an IT Specialist for System Integration (Fachinformatiker Systemintegration) or a comparable qualification.
Experience
- Minimum 2 years of professional experience in 2nd level support
- Professional experience in hardware and software troubleshooting
- Experience in the installation, configuration, and commissioning of IT systems
- Experience working with centralized ticketing systems
Languages
Additional
- The position is initially via temporary employment (Arbeitnehmerüberlassung) with an option for permanent hire. Location: Papenburg, Germany.
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