IT Service Technician / Hardware Repair Specialist | IT-Servicetechniker / technische Reparatur

Job Summary

This role is centered on the technical optimization and repair of IT hardware within a Green IT company located northwest of Munich. As an IT Service Technician, your daily responsibilities will involve processing customer complaints in the RMA department, conducting detailed error analysis on defective devices, and performing necessary hardware repairs. You will be responsible for documenting all technical steps within Microsoft Dynamics NAV (ERP) and CRM systems, while collaborating closely with the technical support team to find efficient solutions. This position is ideal for professionals who enjoy hands-on troubleshooting and hardware maintenance. The role is offered as a permanent contract through Robert Half, providing a secure entry into a company that values diversity and professional growth. It is particularly attractive for those looking to contribute to the circular economy and sustainable IT practices while working with modern diagnostic tools and systems.