Citrix Support Specialist | Citrix Supporter (w/m/d)

Robert Half Deutschland GmbH & Co. KG

München, Bayern, Deutschland
Published Mar 18, 2026
Full-time
Permanent

Job Summary

As a Citrix Support Specialist for an international patent law firm in Munich, you will be primarily responsible for error analysis and problem resolution within a Citrix AHP environment. Your day-to-day activities will include managing Exchange Server and Active Directory issues, creating and maintaining detailed IT documentation, and building a comprehensive knowledge base of support cases and solutions. Beyond troubleshooting, you will actively participate in the design and implementation of new IT environments and provide general IT administration support. This role is highly attractive as it offers an open-ended contract through Robert Half with the flexibility of working from home. You will join a professional environment that values diversity and provides opportunities for further training and networking with interesting companies, making it an ideal position for a service-oriented IT professional looking for stability and technical growth.

Required Skills

Education

Successfully completed vocational IT training or equivalent professional experience for career changers with a strong technical background.

Experience

  • Professional experience in Citrix support environments
  • Experience in managing Exchange Server and Active Directory
  • Proven track record in error analysis and technical problem solving
  • Experience in creating and maintaining technical IT documentation

Languages

German (Fluent)

Additional

  • The position offers the possibility of working from a home office. Candidates must demonstrate high customer and service orientation.