Junior IT Technician | Junior Techniker (m/w/d)

Job Summary

As a Junior IT Technician, you will play a vital role in executing a large-scale rollout of a 100% cloud-based client system for a leading international IT service provider. Your daily responsibilities will include guiding users through self-service processes, assisting with local data backups, and managing the migration of browser favorites. You will provide essential hands-on support through 'floorwalking' in walk-in centers and offer remote assistance via telephone. This role is ideal for someone who enjoys direct user interaction and troubleshooting, as you will be responsible for restoring connections to critical services like Zscaler and managing hardware peripherals such as printers and telepresence systems. This position offers a unique opportunity to work within a massive global infrastructure of 20,000 employees, providing a stable path into enterprise-level IT support with the potential for long-term career placement.