Network and System Administrator / IT Service Manager | Netzwerk- und Systemadministrator / IT-Service-Manager (m/w/d)
Handwerkskammer Niederbayern-Oberpfalz
Job Summary
This role, based in Regensburg, involves managing the day-to-day operations of IT infrastructure and providing critical support services. You will be responsible for the entire lifecycle of incident management, from accepting and classifying tickets to resolving network issues across LAN, WLAN, and WAN environments. Key tasks include monitoring IT systems, maintaining network components like switches and access points, and managing mobile devices via MDM tools. Additionally, you will handle client telephony support and hardware procurement. This position is ideal for a communicative professional who enjoys teamwork and technical troubleshooting. The role is particularly attractive due to its public service-aligned benefits, including a modern working time model, supplementary pension schemes, and ongoing professional development opportunities within a stable, long-term employment framework.
Required Skills
Education
Completed vocational training in IT (e.g., IT Specialist for System Integration or IT System Management) or a comparable qualification.
Experience
- Professional experience in network and system administration
- Experience in hardware procurement processes
- Practical experience with Microsoft Active Directory and Terminal Services
- Experience using Microsoft Intune and Proxmox virtualization technologies
- Experience in technical support and ticket system documentation
Languages
Additional
- Valid Class B driver's license required; Mobility required for on-site tasks; Full-time permanent contract.