IT Specialist 1st and 2nd Level Support | Fachinformatiker 1st- und 2nd-Level-Support (m/w/d)

Job Summary

This role is for an IT Specialist focused on providing 1st and 2nd level support, ensuring smooth IT operations in daily business. The successful candidate will be responsible for receiving and analyzing IT incidents, troubleshooting, and resolving issues. They will act as a crucial communication interface between end-users and other support teams. Key responsibilities also include the installation, configuration, and administration of hardware and software, alongside meticulous documentation. This position offers an opportunity to work on exciting projects for various clients, leveraging strong technical expertise. The company values engagement, offers continuous professional development, and provides an attractive benefits package including mobile working options.