IT Support Specialist | Nutzerbetreuerin / Nutzerbetreuer Informationstechnik Lohheide (m/w/d)

Bundesamt für das Personalmanagement der Bundeswehr Servicezentrum Nord

Bergen, Kreis Celle, Niedersachsen, Deutschland
Published Mar 18, 2026
Full-time
Permanent

Job Summary

As an IT Support Specialist at the Bundeswehr Fire Protection Office in Lohheide, you will be the primary point of contact for technical assistance, serving both permanent staff and approximately 125 trainees. Your daily responsibilities include providing 1st-level support, managing hardware components, and maintaining IT equipment in lecture halls, seminar rooms, and specialized training facilities. You will perform administrative tasks independently, support information security and data protection measures, and assist with the management of digital radio (BOS) training materials. This role is highly attractive due to its integration into the German civil service, offering a secure career path with the potential for civil servant status (Verbeamtung). The position promotes a healthy work-life balance through flexible working hours, part-time options, and telecommuting opportunities, all within a stable public sector environment.

Required Skills

Education

Completed vocational training as an IT Specialist (Fachinformatiker) or a comparable qualification.

Experience

  • Professional experience in information and communication technology
  • Experience in 1st-level support and service desk operations
  • Experience using SASPF software systems
  • Experience with digital radio (BOS) technology
  • Practical knowledge of standard Microsoft Office applications
  • Experience in administrative planning and material management

Languages

Not specified

Additional

  • Must be a German citizen according to Article 116 of the Basic Law; must support the free democratic basic order; must pass a medical recruitment examination; age limit of 50 for civil servant status; location-based in Lohheide; willingness to participate in regular advanced training.