IT Onsite Support Specialist - Media Technology | IT Onsite Support in Medientechnik (m/w/d)

Nurdan Yazici Kaya, Huvat Kaya akBIT Business IT Services GbR

Münster, Westfalen, Nordrhein-Westfalen, Deutschland
Published Mar 17, 2026
Full-time
No information

Job Summary

This role is based in the enterprise financial sector in Münster, where you will be responsible for the end-to-end management of modern conference and media technology infrastructures. Your daily activities include setting up and dismantling equipment for events, providing live technical support during meetings, and conducting streaming events via platforms like Webex. You will serve as the primary point of contact for users, offering instructions on system operation and performing initial troubleshooting for both hardware and software issues. A critical part of the role involves proactive maintenance, including daily facility checks, functional testing of video conferencing systems, and performing software updates on Cisco RoomOS. This position is ideal for a service-oriented professional who enjoys a mix of hands-on technical work and user interaction. The role offers a dynamic environment with occasional travel to Hannover and the opportunity to work with high-end equipment in a professional corporate setting.

Required Skills

Education

Not specified

Experience

  • Professional experience in media technology and conference systems
  • Practical experience in IT First Level Support
  • Experience in setting up and supporting live events and streaming sessions
  • Experience with hardware and software troubleshooting in an enterprise environment

Languages

German (Fluent)

Additional

  • Availability for service hours between 07:00 and 18:00 (Monday-Friday); Willingness to work occasional weekends for special events; Flexibility for occasional travel to Hannover (travel time counted as working time).