Outbound AI Product Manager (Service Management) | Outbound AI Product Manager with focus on Service Management (f/m/d)

Job Summary

As an Outbound AI Product Manager at SAP, you will lead the development and evangelization of next-generation autonomous agent solutions for Service Management Processes and Solutions. You will act as the bridge between technical teams and business stakeholders, translating complex requirements into actionable product roadmaps for Agentic AI, LLM-based agents, and enterprise integrations. Your day-to-day involves defining the product vision, conducting continuous solution demonstrations, and driving adoption across the organization. This role is unique for its focus on cutting-edge Agentic AI frameworks and its impact on harmonizing SAP's global support and cloud operations. You will collaborate with data scientists and engineers to build scalable, responsible AI products that enhance user-centric platforms. SAP offers a highly collaborative environment with a focus on constant learning, innovation, and the opportunity to shape the future of AI-infused internal and external service management solutions.