IT Administrator / Service Technician | IT-Administrator / Servicetechniker (m/w/d)

Job Summary

As an IT Administrator and Service Technician, you will serve as the primary point of contact for both private and commercial clients, providing high-quality IT support in a dynamic team environment. Your daily responsibilities include managing first- and second-level support requests, troubleshooting hardware and software issues, and maintaining technical infrastructure both remotely and on-site at client locations. You will be responsible for the structured processing of service orders through a ticketing system, ensuring reliable resolution of technical requirements. This role is particularly attractive due to its flexibility, offering full-time or part-time options, comprehensive onboarding, and professional development opportunities. The company fosters a collaborative atmosphere and provides additional perks such as fitness studio memberships and employee discounts. It is an ideal position for a customer-oriented professional looking to apply technical expertise in a regional service leader environment.