IT Service Technician Onsite Support | IT Servicetechniker (m/w/d) Onsite Support

puro Personaldienstleistung GmbH

Augsburg, Bayern, Bayern, Deutschland
Published Mar 17, 2026
Full-time
Permanent

Job Summary

As an IT Service Technician for Onsite Support in Augsburg, you will play a vital role in maintaining the digital workplace for a market-leading IT solutions provider. Your daily responsibilities include the installation and configuration of IT workplace hardware, providing onsite support for Windows clients, and troubleshooting industrial IT environments such as panel PCs and tablets. You will be responsible for documenting all technical steps within a ticket system and may participate in compensated weekend on-call shifts. This role is ideal for technical professionals who enjoy hands-on hardware interaction and direct user support. The position offers a unique opportunity to work within a family-friendly environment with flat hierarchies, featuring attractive benefits like 30 days of vacation, a fully subsidized company pension, and access to an internal academy for continuous professional development. Initially offered through a personnel service provider, this role includes a clear option for permanent takeover by the client company.

Required Skills

Education

Completed technical vocational training or a comparable professional qualification in the IT field.

Experience

  • Professional experience in the rollout of IT hardware
  • Practical experience in both onsite and remote technical support
  • Proven proficiency in using professional ticket systems
  • Experience troubleshooting hardware in industrial environments (Panel PCs, Tablets)

Languages

German (Fluent)English (Basic)

Additional

  • Willingness to participate in extra-compensated weekend on-call services (Rufbereitschaft). Located in Augsburg. This is a full-time, permanent contract structure (initially via temporary employment with a takeover option).