IT Support Specialist (First Level) | Mitarbeiterinnen/Mitarbeiter (w/m/d) im First-Level-Support
Landesamt für Verfassungsschutz BW Abtl. 1, 1C
Job Summary
This role involves joining the Information and Communication Technology department of the State Office for the Protection of the Constitution (LfV) in Baden-Württemberg. As a First-Level Support Specialist, you will be the primary point of contact for user inquiries, managing tickets and ensuring the smooth operation of IT workstations. Your daily responsibilities include performing basic PC installations, setting up workstations, patching network cables, and managing inventory and warehouse stocks. Additionally, you will handle IT procurement by comparing prices and processing orders, and deploy software using SCCM/MECM. This position is unique as it offers a crisis-secure career in the public sector dedicated to protecting democracy. It features a robust onboarding program, flexible working hours, and a specialized security allowance. The role is ideal for those seeking a stable environment with structured career development and the opportunity to work in a high-security governmental context.
Required Skills
Education
Completed vocational training in the IT field, specifically as an IT Specialist for System Integration (Fachinformatiker Systemintegration) or IT System Electronics Technician (IT-System-Elektroniker).
Experience
- Professional experience in IT system integration or IT system electronics
- Experience in handling user inquiries and ticket processing
- Practical experience with hardware setup and network cabling
- Experience in warehouse management and inventory control
- Experience in IT procurement and price-performance comparisons
Languages
Additional
- German citizenship is a mandatory requirement. Candidates must undergo an extended security clearance with security investigations (Sicherheitsüberprüfung) according to § 10 LSÜG BW. A valid Class B driver's license is required. Location: Stuttgart.