IT Support Specialist | IT-Support Mitarbeiter (m/w/d)

Job Summary

In this role, you will serve as the primary point of contact for all IT-related inquiries within a Munich-based private equity group. Your daily responsibilities include providing 1st and 2nd level support, managing system administration, and overseeing the installation and rollout of hardware such as notebooks and mobile devices. You will be responsible for ticket analysis, status tracking, and maintaining technical documentation through knowledge base entries. Beyond reactive support, you will actively participate in various IT projects and support administrative tasks to optimize the Microsoft-based environment. This position is particularly attractive as it offers an unlimited employment contract through Robert Half, providing a secure entry point into a high-prestige private equity firm. It is an excellent opportunity for professionals who enjoy combining technical troubleshooting with direct user communication and structured problem-solving.