Service Owner Microsoft 365 Services | Delos Cloud - Service Owner M365 Services (f/m/d)
SAP
Job Summary
As a Service Owner for M365 Services at Delos Cloud, you will be responsible for the stable, secure, and scalable operation of a sovereign Azure-based cloud platform dedicated to the German public sector. Your day-to-day activities involve managing the entire service lifecycle for Exchange Online, Teams, SharePoint, and Identity services, from architectural planning to software deployment and monitoring. You will act as a key interface between technology partners like Microsoft and external stakeholders, ensuring all KPIs and security requirements (BSI) are met. This role is ideal for a proactive professional who enjoys combining technical administration with strategic service management. You will have the unique opportunity to shape the digital transformation of Germany's public administration within a startup-like environment backed by SAP's expertise. The position offers high levels of responsibility, a focus on innovation, and the chance to work on a manufacturer-neutral platform that prioritizes digital sovereignty.
Required Skills
Education
Not specified
Experience
- Professional experience in technical administration of Microsoft 365 services
- Experience in managing cloud service lifecycles including deployment and optimization
- Proven track record in leadership and team motivation
- Experience in stakeholder management and working with technology partners
- Experience in preparing and accompanying external audits
- Practical experience applying ITIL methodologies
Languages
Additional
- Travel requirement: 0 - 10%. Location: Hybrid. Must be able to comply with BSI security and secrecy requirements for the German Public Cloud Strategy (DVS).
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