Field Service Engineer | Field Service Engineer (m/w/d)
Prosystems IT GmbH Bonn
Job Summary
As a Field Service Engineer at Prosystems IT, you will be a key member of the Life Cycle Management department, primarily serving banking and financial sector clients in Wiesbaden. Your daily responsibilities involve the full spectrum of hardware lifecycle support, including large-scale rollout projects and IMAC/R (Install, Move, Add, Change, and Remove) activities. You will be responsible for the physical installation, relocation, and decommissioning of hardware, alongside performing technical maintenance, troubleshooting, and software updates both remotely and on-site. This role is ideal for technical professionals who enjoy a mix of hands-on hardware work and administrative tasks such as telephony and printer management. The position offers a unique opportunity to work within the stable banking IT infrastructure while enjoying modern benefits like flexible working hours, a Deutschlandticket, and comprehensive professional development in an inclusive work culture.
Required Skills
Education
Vocational training in an IT-technical field is preferred; experienced career changers with relevant professional backgrounds are also welcome.
Experience
- Professional experience in IT technical services or field service engineering
- Practical experience in the IMAC/R environment
- Experience in hardware installation, maintenance, and technical troubleshooting
- Experience in Windows administration and client management systems is preferred
Languages
Additional
- Valid Class B driver's license is mandatory. Willingness to travel and perform on-site service at customer locations is required. Primary work location is Wiesbaden.
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