IT Support Specialist and System Administrator | Informatiker (m/w/d)
Dela Lebensversicherungen
Job Summary
As an IT Support Specialist and System Administrator at DELA Germany, you will be the primary technical point of contact for a growing team of 60 experts specializing in funeral insurance. Your day-to-day responsibilities involve managing the full lifecycle of the digital workplace, including hardware and software procurement for laptops and smartphones, conducting employee on- and offboarding, and administering Microsoft 365 environments. You will provide critical first- and second-level support while collaborating with external service providers and contributing to strategic IT and digitalization projects. This role is ideal for a service-oriented professional who enjoys a 'hands-on' mentality and wants to influence IT process optimization. The position is particularly attractive due to its permanent full-time contract, flexible working model with two days of home office per week, and a supportive corporate culture that values entrepreneurship and transparency within a modern office environment in Düsseldorf.
Required Skills
Education
Completed degree or vocational training in Information Technology (Informatik/Fachinformatik) or a comparable qualification.
Experience
- At least 2 years of professional experience in IT support, system administration, or digital workplace management
- Professional experience in hardware and software administration
- Proven experience in employee on- and offboarding processes
- Experience in project work and collaboration with external IT service providers
Languages
Additional
- Location: Düsseldorf; Hybrid work model (2 home office days per week); Permanent full-time employment; Knowledge of Dutch is considered an advantage but not required.