Business Process Manager | Business Process Manager (m/w/d)

Job Summary

As a Business Process Manager at Lidl's international headquarters, you will act as a strategic partner to various departments and international branches, driving process excellence and organizational change. Your day-to-day responsibilities involve consulting with specialist departments to optimize value creation, facilitating workshops for process design, and modeling workflows according to internal standards. You will utilize data-driven insights from process mining tools and apply methodologies like Design Thinking and Journey Mapping to ensure customer and employee centricity. A key part of the role involves identifying automation potential through AI and RPA while training departments in process methodologies. This position is ideal for professionals who enjoy a blend of strategic conceptual work and hands-on implementation. The role offers the opportunity to shape the future of a major global retailer within a collaborative team environment that values innovation and proactive problem-solving, supported by a structured onboarding process and attractive corporate benefits.