IT Onsite Support Technician (Part-Time) | Onsite Support Teilzeit (m/w/d)

Herrmann Personaldienste GmbH

Magdeburg, Sachsen-Anhalt, Deutschland
Published Mar 12, 2026
Full-time
Permanent

Job Summary

This role involves providing comprehensive IT support within a dynamic system landscape for a leading German IT service provider. As an Onsite Support Technician, you will be responsible for the day-to-day execution of hardware rollouts, asset management, and the physical assembly and disassembly of IT equipment. You will serve as a critical point of contact for technical issues, performing troubleshooting and incident resolution across both First and Second Level Support via onsite and remote channels. The position requires a high level of customer orientation as you document support requests and ensure operational stability. This role is particularly attractive due to its long-term perspective with a major industry player, offering structured 40-hour work weeks (despite the 'part-time' title in the header, the description specifies full-time hours), attractive compensation above standard tariff agreements, and comprehensive benefits including holiday and Christmas bonuses.

Required Skills

Education

Completed vocational training as an IT Specialist for System Integration (Fachinformatiker Systemintegration), IT Systems Electronician (IT Systemelektroniker), or a comparable qualification.

Experience

  • Professional experience in First and Second Level IT support, including telephone support
  • Practical experience in handling and maintaining standard IT hardware
  • Proven track record in hardware assembly, disassembly, and rollout projects
  • Experience in documenting support requests and technical incidents

Languages

German (Fluent)

Additional

  • Reliable and team-oriented working style; strong communication skills; location-specific onsite presence required for hardware tasks.