IT Technician | IT Techniker (m/w/d)
Herrmann Personaldienste GmbH
Job Summary
As an IT Technician, you will play a critical role in ensuring seamless IT operations for a leading German service provider with a focus on the media industry. Your daily responsibilities will include providing 1st and 2nd level support both remotely and on-site at locations such as Schwabing-Freimann or the BR broadcasting house. You will be responsible for hardware rollouts, troubleshooting software issues within Windows and Office environments, and managing the physical setup and dismantling of hardware components. Additionally, you will document customer inquiries and maintain asset data within a ticket system. This position is particularly attractive due to its long-term perspective with a major industry player, offering a 40-hour work week, up to 30 days of vacation, and structured professional development opportunities. It is an ideal role for a service-oriented technical professional who enjoys direct user interaction and hands-on hardware management.
Required Skills
Education
Completed vocational training as an IT Specialist for Systems Integration (Fachinformatiker Systemintegration), IT Systems Electronician (IT Systemelektroniker), or a comparable technical qualification.
Experience
- Professional experience in 1st and 2nd level IT support
- Practical experience working with Windows and Microsoft Office environments
- Experience in handling standard IT hardware and peripheral equipment
- Experience in documenting technical inquiries and using ticketing tools
- Previous exposure to IT projects and hardware rollout procedures
Languages
Additional
- Work location is specifically in Schwabing-Freimann or the BR broadcasting house. This is a full-time, permanent position (unbefristet) with a 40-hour work week.
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