Field Service System Administrator | System Administrator Fieldservice (m/w/d)
Herrmann Personaldienste GmbH
Job Summary
As a Field Service System Administrator, you will be responsible for the direct on-site support of schools and business clients in the Cologne-Bonn-Aachen region. Your daily activities include identifying and documenting technical issues within a ticketing system, installing and configuring IT systems, and performing regular maintenance and administrative tasks. You will also be tasked with creating and updating technical documentation to maintain a robust knowledge base. This role is ideal for a customer-oriented professional who enjoys hands-on technical work and mobility. The position offers an attractive environment within a growing telecommunications and internet service provider, featuring flat hierarchies, a collaborative team atmosphere, and a modern workplace. With a 40-hour work week and the potential for a permanent takeover, it provides a stable yet innovative career path for IT specialists who value variety and direct client interaction.
Required Skills
Education
Completed vocational IT training (e.g., Fachinformatiker) or a comparable qualification with relevant professional experience.
Experience
- Professional experience in IT system administration or a similar field
- Experience in technical support for printers, peripherals, and networks
- Proven experience working with ticketing systems
- Experience in creating and maintaining technical documentation
- Experience in on-site customer service and field operations
Languages
Additional
- Valid Class B driver's license is required. Location constraints involve field service in the Cologne-Bonn-Aachen region.
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