Consultant Application Support | Consultant Application Support (m/w/d)

Job Summary

As a Consultant Application Support, you will be instrumental in providing technical support and solutions for users facing issues with application and software systems. Your daily tasks will involve identifying and resolving application errors through comprehensive analysis, engaging directly with customers to understand support requests, and offering appropriate solutions. A key part of your role will also be to create detailed support documentation, guides, and manuals for both users and internal teams. Furthermore, you will be responsible for training users and clients to enhance their understanding of applications and systems, thereby strengthening their self-help capabilities. This position is ideal for someone with a strong background in IT support and a deep understanding of application architectures, who is committed to ensuring optimal customer satisfaction through high-quality application support processes.