IT Support Specialist | IT Support (m/w/d)

Job Summary

This full-time role in Munich offers an engaging opportunity to join a professional Service Desk team supporting medium-sized clients across Upper Bavaria. You will be responsible for the day-to-day management of IT infrastructure requests, including client support, user account administration, and the classification of incidents received via telephone, email, or self-service portals. Working closely with specialized on-site teams, you will solve complex technical issues and contribute to the optimization of internal documentation and knowledge databases. The position is ideal for service-oriented professionals who enjoy customer interaction and technical troubleshooting. What makes this role unique is the supportive environment featuring a dedicated mentor, flexible working hours with remote options, and a clear path for professional development within a stable IT company. The recruitment process is streamlined, requiring only a CV for initial application, and offers a long-term perspective through a temporary-to-permanent contract model.