Digital Process Expert | Digitaler Prozess Experte (m/w/d)

SIGNAL IDUNA Gruppe

Dortmund, Nordrhein-Westfalen, Deutschland
Published Mar 11, 2026
Full-time
No information

Job Summary

As a Digital Process Expert, you will play a pivotal role in bridging the gap between insurance distribution and modern technology. Reporting directly to the Sales Director for Digital Empowerment, you will be responsible for the technical support and digital enablement of sales managers and independent partners. Your day-to-day involves marketing and rolling out digital solutions, managing technical requirements such as secure data lines and portal access, and creating engaging training content for webinars and workshops. You will act as a consultant for IT units and sales partners to ensure the effective use of digital applications and scale cross-segment solutions. This position is ideal for someone with a background in the broker segment who enjoys driving innovation and knowledge transfer. The role offers a modern, agile work environment with flexible hours, a 38-hour work week under a collective agreement, and systematic professional development, primarily based in Dortmund with remote collaboration options.

Required Skills

Education

Degree in Business Administration, Economics, or a comparable academic degree/professional qualification.

Experience

  • Professional experience in the broker (Makler) segment of the insurance or finance industry
  • Proven experience in digital topics and driving digital transformation
  • Experience in creating training materials and conducting professional presentations
  • Background in managing technical requirements for sales partners and IT units
  • Experience in project roll-outs and release management

Languages

German (Fluent)

Additional

  • Location: Dortmund. Must provide salary expectations and earliest availability date. Applications must be submitted via the online management system as a PDF.