2nd Level Support Specialist | 2nd Level Supporter (w/m/d)

Job Summary

As a 2nd Level Support Specialist at Akkodis, you will play a pivotal role in driving digital transformation within the information and communication technology sector. Your daily responsibilities involve conducting virtual pre-checks and generating quotes for installations, managing order and appointment scheduling, and coordinating service technicians and external contractors. You will be responsible for evaluating and prioritizing incoming orders, monitoring progress, and ensuring meticulous reporting and documentation. This role is ideal for proactive problem-solvers who enjoy technical coordination and stakeholder management. Joining a global leader in digital engineering, you will benefit from a collaborative environment that values diversity, offers a strong work-life balance, and provides extensive professional development opportunities within a vast international network of experts.