2nd Level Support Specialist | 2nd Level Supporter (w/m/d)

Job Summary

As a 2nd Level Support Specialist at Akkodis, you will play a pivotal role in driving digital transformation within the information and communication technology sector. Your daily responsibilities include conducting virtual pre-checks, generating installation quotes, and independently managing order and appointment coordination. You will act as a central coordinator, steering service technicians and external partners while evaluating and prioritizing incoming orders. This role requires a high degree of organizational skill as you will be responsible for order monitoring, reporting, and detailed documentation. The position is ideal for professionals who enjoy problem-solving and want to work within a global network of technology experts. It offers a dynamic environment where you can actively shape digital change while benefiting from a strong team spirit, professional development opportunities, and a balanced work-life culture.