In-house Service Technician | Servicetechniker im Innendienst (m/w/d), Maria-Reiche-Straße 2a, 01109 Dresden

Job Summary

As an In-house Service Technician at Solarwatt, you will play a pivotal role in supporting the next generation of solar energy solutions. Your daily responsibilities involve providing high-level technical advice to partners, installers, and end customers, primarily through a telephone hotline. You will be the go-to expert for remote diagnostics, troubleshooting, and error resolution for complex photovoltaic systems, heat pumps, and e-mobility charging solutions. Beyond immediate support, you will collaborate with product management and quality departments to identify product weaknesses and develop long-term resolution strategies. This role is ideal for a proactive problem-solver who enjoys technical consulting and wants to be at the forefront of the renewable energy sector. The position is particularly attractive due to its comprehensive benefits package, including flexible working hours, home office options, and the opportunity to work with cutting-edge sector-coupling technologies in a stable, permanent role.