IT Client Management Specialist | Mitarbeiter Clientmanagement (m/w/d)

Job Summary

As an IT Client Management Specialist at FERCHAU, you will play a critical role in ensuring the technological efficiency of a leading European technology service platform. Your day-to-day responsibilities involve processing and resolving hardware and software incidents through a ticketing system, providing both remote and on-site support to various departments. You will be responsible for the entire lifecycle of IT assets, including the setup, installation, and decommissioning of hardware, as well as maintaining the internal knowledge database. This role is ideal for service-oriented professionals who enjoy troubleshooting and direct user interaction. The position is particularly attractive due to its permanent contract, comprehensive benefits package including childcare subsidies and anniversary bonuses, and extensive professional development programs. You will work in an environment that values innovation and provides the tools necessary to bring technology to the next level.