Customer Support Specialist | Customer Support Specialist (m/w/d)

Job Summary

As a Customer Support Specialist at Lufthansa Technik AERO Alzey, you will play a vital role in the maintenance and modification of aircraft engines for global regional airlines and corporate clients. Your daily responsibilities will involve creating, reviewing, and archiving critical engine documentation, performing work preparation tasks, and maintaining relevant engineering systems. You will act as a key point of contact for customer inquiries, collaborating closely with internal departments to ensure service excellence. A significant portion of the role includes reconciling manufacturer documentation with internal specifications and managing independent project work. This position is ideal for professionals with a background in aviation mechanics who possess a high level of quality awareness and technical proficiency. It offers a unique opportunity to work within a world-renowned aviation group, contributing to high-stakes engineering environments where precision and reliability are paramount.